Patient Responsibility
Genesis Labs is a high-complexity clinical laboratory. It is licensed to provide services under CLIA and is CAP certified, which operates in all States located in the Continental United States. Genesis complies with all state and federal laws (the “Laws”). Patients are required to provide all information requested by Genesis in order to submit a claim to the insurance carrier, as well as any secondary insurance (if applicable). Be advised that having Genesis bill your insurance carrier for the clinical laboratory tests performed is a courtesy and does not relieve you of any financial obligations to make payment for the clinical laboratory services that your insurance does not pay for, including any co-insurance, copayment, and deductible amounts.
Genesis is required to collect all co-payments, co-insurance, and deductible amounts from the patients (or the responsible person) after having exhausted resubmissions for rejections and appeals for denials, unless applicable; the Laws require otherwise. If you feel that your insurance carrier has not correctly processed your claim, please directly contact your insurance carrier. If you are paying by credit card for the patient responsibility amount relating to a laboratory test, please click this link. If you are paying by cheque, please send the cheque along with a copy of your statement to Genesis Laboratory Management, LLC at 1912 Rt. 35 South, Suite 203, Oakhurst, NJ 07755. If you have any questions regarding the price of a particular laboratory test or payment, please call us at (732) 389-8400, and we will endeavor to answer your question(s).