This answer varies depending on which test you are referring to. When it comes to COVID-19/other respiratory testing results, as long as you provide a valid email address and/or cell phone number when filling out your paperwork, you will receive a total of two text messages/emails guiding you through this process. The first message will inform you the test is in progress and provide you with a “token number” (which is essentially a unique password used to access the results), and the second message will inform you that the results have been finalized, and provide you with a website link to view them using your “token number” and date of birth as a security feature.
When it comes to any other test results, these results will need to be discussed with the ordering medical provider.
On our website homepage, there is a link on the top right that says “Pre-registration for COVID-19 testing”. Click this link and fill out the information requested (required fields have an asterisk). If the patient is a minor and has no identification, a parent’s ID is fine to use for the ID image requested). Patients do have to pre-register each time they are tested, even if they have been tested here before.
If you are paying by credit card for the patient responsibility amount relating to a laboratory test, please click this link. If you are paying by check, please send the check along with a copy of your statement to Genesis Laboratory Management, LLC at 1912 Rt. 35 South, Suite 203, Oakhurst, NJ 07755. If you have any questions regarding your bill, please call (732) 389-8400.
You are at all times required to promptly remit any insurance payments intended for Genesis, which may have been sent to you by an insurance carrier. If you have any questions about the process of transmitting the check to Genesis, please call us at (732) 389-8400.
Call your insurance carriers member services line on the back of your card, or If you have any questions regarding the price of a particular laboratory test, please call us at (732) 389-8400, and we will endeavor to answer your question(s).